Frequently Asked Questions

You can order a copy of your official or unofficial transcript through the Registrar’s Office. Please visit the Registrar’s Office website for instructions on how to submit a request for a transcript online through Carleton Central.

You can order a replacement or display diploma through the Registrar’s Office online order form.

A replacement diploma may be requested if your original diploma was lost or damaged, or if your legal name has changed since the diploma was issued.

A display diploma is a larger-format version of your diploma, suitable for display/framing. For more information, please visit the Registrar’s Office website.

Your tax forms are available on Carleton Central.

Please visit the Student Accounts website for instructions on how to access and download your income tax forms.

If you are unable to log in to your Carleton Central account, please contact the ITS Service Desk.

Thank you for staying in touch with Carleton University!

You can update your address and contact information using our online form.

Your legal name is the name you were given at birth. If you have changed your legal name, Carleton will update your official student record upon request. Please visit the Registrar’s Office website for information about updating your legal name.

Carleton is committed to creating an inclusive community where everyone’s identity is respected. If you prefer to use a chosen name, a first name you commonly go by that differs from your legal name, you can now update your chosen name through Carleton Central.

For more information about changing your name, legal or chosen, please visit the Registrar’s Office website.

If you graduated prior to 2013, you can request a Carleton alumni email account (@alumni.carleton.ca). Alumni email accounts are provided through Google’s Gmail application. Request your alumni email address using our online form. Requests can take 2 to 5 business days to process.

Please note: You do not need to request an alumni email address if you graduated in 2013 or later or have an active student email address (@cmail.carleton.ca).

For Carleton graduates from 2013 to the present, you can keep using your student email address, also called your Cmail address (@cmail.carleton.ca).

Your Cmail account may be deactivated if it is not accessed for a period of more than 90 days. To reactivate your account, or for any other student email related inquiries, please visit the ITS Help Centre or contact the ITS Service Desk.

If you need assistance logging in to your Carleton alumni email account, please email cu_proud@carleton.ca or call 613-520-3636

Visit Carleton News for the latest stories, research highlights and campus updates.

We like to stay in touch with our alumni community! Carleton may occasionally contact you by mail, email or by phone through the Telephone Outreach Program (TOP). TOP student callers work with the Department of University Advancement to help raise awareness about Carleton’s philanthropic initiatives.  

If you have questions or concerns regarding TOP, please contact the Department of University Advancement or update your contact preferences.  

The Carleton University Alumni Association (CUAA) is the collective of 190,000+ Carleton graduates living and working in Canada and around the world. You automatically become a member of the CUAA when you graduate! Individuals who have completed five full credits but are no longer registered at Carleton may also become members upon request.

The CUAA is governed by an Executive Council made up of alumni volunteers. The Executive Council serves in an advisory capacity to the university, with official representation on Carleton’s Board of Governors and the University Senate.

The CUAA serves as a link between Carleton University and its graduates, helping alumni stay in touch and involved with the university and providing opportunities for events, networking, engagement and giving back.

The CUAA also provides funding for alumni programming and events, like class reunions and Throwback, Carleton’s annual homecoming celebration.

Learn more about the CUAA.

Follow us on social media to connect with other Carleton alumni and stay up to date with alumni news and stories:

• Instagram
• Facebook
• LinkedIn

You can also keep in touch with other Carleton grads by joining one of Carleton’s Alumni Chapters! The Carleton University Alumni Association (CUAA) has a global network of alumni chapters in major cities across Canada, the United States and overseas. These groups are run by fellow alumni volunteers who help you stay connected to the school by planning reunions, networking events, social gatherings and more. Explore the CUAA’s many alumni chapters and start reconnecting with friends, former teammates and classmates in your area.

Yes, we love when our alumni volunteer! Volunteers play a vital role in advancing the interests of the Carleton University Alumni Association (CUAA) and helping alumni stay in touch with each other and the university. Browse volunteer opportunities.

Thank you for considering making a gift to Carleton University.  

You can help create lasting impact by supporting initiatives that enhance students’ experiences on campus, including experiential learning opportunities, research, the library, athletics programs, mental health resources and more. Your decision to give transforms lives, addresses community needs and advances local, national and global change. 

You can make a gift online at any time by donating to one of 1,600+ funds, campaigns and projects on FutureFunder, Carleton’s crowdfunding site. You can also give by phone by calling 1-800-461-8972 or by mail by sending a personal cheque payable to Carleton University to:

Department of University Advancement
4104 Human Computer Interaction Building (HCI)
Carleton University
1125 Colonel By Drive
Ottawa, Ontario K1S 5B6

Carleton offers many convenient options for making a donation, explore other ways to give.

Carleton University offers a variety of convenient recruitment opportunities for employers to connect with students and alumni.

For information on hiring current students, co-op students and recent grads, please visit Carleton’s Employers website.

If you have questions, need assistance posting a job or would like to learn about Carleton’s upcoming career fairs and recruitment events, please email employerrecruitment@cunet.carleton.ca.

Being a Carleton alum comes with perks! You’re entitled to discounts, benefits and continued access to a range of on-campus services, including free borrowing privileges from the Carleton library and career counselling and job search support.

Take advantage of savings, deals and special offers on a range of products and services, from fitness memberships and professional development courses to estate planning services and preferred insurance rates.

Explore your alumni benefits and services.

New perks are added regularly, make sure your contact information is up to date so you don’t miss out!

Yes! As an alum, you can stay active and save with exclusive discounts on Carleton Athletics memberships. With a wide variety of programs, including fitness classes and intramural leagues, and facilities, like the Olympic-size pool, squash and tennis courts, indoor track and weight room, there’s options for all schedules, skills and abilities. 

Please note: an alumni ID card is required to access Carleton’s athletics facilities and take advantage of the alumni membership rate.

Visit the Carleton Athletics website for more information.

Yes, as an alum, you have free borrowing privileges to Carleton’s library! Access more than three million books, serials, government documents, maps, newspapers, musical scores, compact discs, microforms, archives and rare books in the library’s physical collection. You can also access select online journals and databases remotely for continued study or research.

Please note: an alumni ID card is required to access library services and borrow from the library’s collection after you graduate.

Learn more about the library’s Services for Alumni.

Alumni ID cards are required to access certain discounts or offers, or continue using select campus services, like borrowing from the library and using the athletics facilities.

Alumni ID cards include your name, degree and the year you became a Carleton alum.

To obtain your alumni ID card, please complete our online request form. Once your request has been processed, your card will be mailed to you.

Regardless of when you graduated, Carleton’s Career Services office is here to support you at every stage of your professional journey. As an alum, you have lifelong access to job search support, including resume reviews and mock interviews, career planning resources, job postings, admission to career fairs and networking events, one-on-one career counselling and more.

For more information about career support for recent graduates and alumni, please visit the Career Services website.